Frequently Asked Questions

Frequently Asked Questions

Ordering & Payment

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay for a secure checkout experience.

Is my payment information secure?
Yes, all transactions are encrypted and processed through Shopify's secure payment gateway.

Shipping

How long does shipping take?
Standard shipping typically takes 5-7 business days. Expedited options are available at checkout.

Do you ship internationally?
Yes, we ship worldwide. International shipping times vary by destination.

Products

Are your products authentic?
Yes, all items in our collection are 100% authentic luxury accessories.

How do I care for my luxury accessories?
Care instructions are included with each product. Generally, store items in dust bags, avoid exposure to moisture, and clean with appropriate materials for the specific item type.

Returns & Exchanges

What is your return policy?
Please see our Shipping & Returns page for complete details on our return and exchange policy.